First I want to explain how to use LinkedIn.com to it’s advantage.

You start by creating a profile and loading it up with all the important details, such as, links to your personal or company website and/or blog, the various companies you’ve worked for, and the organizations you belong to. Then you might want to search for people you know, clients you currently have, friends who may be able to help you, and co-workers from previous companies. Then you might do a search on companies or target job descriptions, such as Art Directors or Creative Directors in a 25 mile radius. You can invite them to connect, by sending them a message, and be sure to personalize it by complimenting them on their work or why you’re contacting them.

Another wonderful feature on LinkedIn is the groups. I belong to many groups, some are green, sustainability, green-thinking, Nature Conservancy, National Geographic Society, Non-Profit Network, and some are graphic design or marketing and advertising groups. There are groups for music and entertainment, Apple, mac, and alumni for the schools you attended. You can search in groups for whatever interests you, and request to join. In each of these groups, there are hundreds or thousands of members. So if you post a discussion or a job, you have the potential to reach so many people at once. For example, I just posted a job description that I was looking for new clients and projects and by posting it within each group I belong to, who knows how many might read it. I’ve also posted discussions, and sometimes depending on just the right topic or headline, you can send hundreds of people to read your post and that’s also a wonderful way for people to get to know you.

Once you are a member of a group, you can also participate in a discussion posted by another member, and when you comment, all the people following that discussion can see your comment and it becomes another way for people to know who you are. You can also connect with people who are within your group, by selecting them and marking the group you both have in common.

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Facebook is another great way to get your name, company, or cause out there. In addition to having a person profile, so you can chat with friends and family, you can create company pages and invite people to become fans of your company. You can have as many company pages as you have companies, but only one profile page is allowed.

My cause with Mary Jo Rhodes, Frogs Are Green, has both a Facebook company page, so we can keep people informed of our latest news, products and posts, and a cause page. Until we become a non-profit organization (which we hope to establish in 2010) we’ve designated that donations go to Amphibian Ark.

I also have company pages on Facebook to help promote Susan Newman Design Inc., i-Tees, and Web Design NJNY.

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Twitter is a fascinating addition to social media. It’s amazing how you can keep up to date on a topic around the world instantly. Most news items that I see on Twitter, aren’t even on the TV news yet. I remember when that plane made an emergency landing on the Hudson River and I saw that news clip on Twitter. I ran into the living room to watch the TV news and it didn’t come on until at least 1/2 hour later. Then of course it dominated the news.

You can also customize your Twitter design by altering the background picture and the style colors of the page. I have two Twitter accounts, one for my design company which is @sndinc and one for all things “green” including the Frogs Are Green blog, @greeninnature.

It’s also wonderful now that you can hook up your Facebook, Twitter and LinkedIn accounts together. So a posting on one, will automatically be seen on the other two.

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For the past few years, I have been emailing out a newsletter to my client base, as well as potential clients. I use Constant Contact and find this is a valuable resource. I have also used it for various clients who’s websites I’ve designed and maintain. When you’re a designer and constantly competing against so many, across so many industries, I find that you must keep people informed on what you’re latest projects are. Even if you designed a few book covers for someone, it doesn’t mean he/she may not be interested in seeing your website design. They may know someone who is looking and it helps to refresh their memory of you, when they may be assigning work.

I would say that so long as you don’t send it out too often, you’re going to keep these people watching and clicking. To see some of my clients newsletters, click here, and to read mine, click here and be sure to sign up if interested!

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The recent earthquake crisis in Haiti, really showed us the power of social media. The fact that people could post messages and pictures when trying to locate loved ones, was so resourceful. For those of us here in the USA and others around the world, being able to follow news reporters for the latest details, or organizations for updates helped us all feel connected.

Today, we cannot survive without these tools.

This would be for logos, and t-shirt ideas, about conservation, being a “green” person and designer, and assorted other ideas. So I created the site, put the images up there, and waited. Well, 2 years later, it got minimal traffic and after much thought about why, I realized it wasn’t because the imagery wasn’t any good, it was because the site wasn’t content rich, and no one could find it.

This taught me a valuable lesson in not just naming pages or posts, which I’d already known about, since earlier this year, when I took a series of online webinars in SEO content and tagging, but how the pages need to be content rich, and have the right keywords or tags, and categories. The web is a big filing system and it not only files your content by the title of the page, and the tags it has, but the date it was published. So, when your searching for something, it’s going to show you the most current as well as closest match to your query. This is why blogs are usually more effective than regular websites. Most websites are built, but rarely maintained, and just sit there, getting older and more out of date, unless you’re an artist, of course, and updating your work often.

So, I dumped the old site, created a new custom designed, (of course) Wordpress blog in it’s place, and started posting articles, galleries, and made sure everything was linked and tagged. I’ve posted almost 50 times already and have all sorts of galleries from gardens I visit while riding my bicycle, to going to the Yankee Parade in NYC.

I’m also quite good at publicity, so I’ve been pushing the blog’s address, articles and galleries through social media.

Well, I’m now going to report that the new blog, has surpassed what I imagined and now gets comments, has followers, and the traffic has improved by 1,000% or more.

When you put information out there that someone might find useful, it’ll always draw more more traffic than just showing off work. If they find the resource interesting, it may send them to your portfolio site as well. So, when you want to start a new website, consider carefully what the usage is, who’s coming to it and why, and maybe it should be a blog.

Setting up and traveling to meetings with clients, who don’t show up, or don’t call to cancel is unacceptable. How about when we write estimates for potential clients, and they never respond again. How about thinking we’ll show a sample design for free to gain a client or do endless revisions, to the point where we can’t wait for the assignment to be done?

What is it about our profession in recent years, that we do not seem to get the respect we deserve?

I hate to say this because I love my computers, (macs of course, I do have a pc but I only use it to check website development, cross-platform) but I think since computers came to our aid in helping us create digitally, it made every worker in an office think they’re a graphic or website designer. In turn, it has watered down our profession.

Recently, I had a meeting scheduled with a client that I just started working with. This is not the first time this has happened but I arrive at the scheduled time, and he’s not there. He’s not on the way, or going to be late, but is on the phone with someone at the business. He didn’t even call me to cancel, or say he’d be late, but forgot, again? Well, my time is just as valuable as his, I traveled to get there, and this made me angry. It makes the assignment an unpleasant experience and now I just wish the job was finished. Now, I’m going to admit, this doesn’t happen very often, and occasionally I have clients who cancel down to the wire. These are not clients I enjoy working with, and will most likely not work with them again in the future, unless they come or just send documents to me.

Writing estimates for potential clients. I do have older estimates that I can open up and alter to fit the particular client I’m writing for, but depending on the potential client, and the assignment, an estimate can take between 1/2 hr – a few hours. Many times, I put it aside and come back to it later or the next day, to make sure it says everything it needs to. I know it seems like a lot to ask, but would it be so hard for someone to just respond? The first issue is, you don’t even know if they received it, unless you mark the email with a return notification. Sometimes, when you’re sending an attachment your email could go into their spam folder, and they might not have seen it. While reviewing designers, is it so difficult to just send a thank you for applying, we’ll let you know, or we’ve selected another? At least then you know they’ve gotten it, and you were considered.

Can you show me what you have in mind? For Free? Sorry, but this really annoys me. The whole point of having a portfolio, a body of your best work to show, is so that potential clients can look through your work and have a clear understanding of the quality of what you would deliver. If they cannot tell after seeing all of your design samples and are willing to hire you, then you probably don’t want them for a client. A designer begins with a concept, and that concept is in their mind, before they touch the computer, so if you want to know what my concept is, you’ll have to hire me to find out.

I will admit that I was tempted on whim to enter a logo design contest on 99designs, but it was because I was new to this site and invited, so when I looked through the samples submitted up to that point, I felt they weren’t the right approach, and a concept came to me immediately, so it wasn’t that difficult to put together what I had in mind, and submit the two color variations. I won that contest and they became a paying client, and hired me for a second assignment. But, I am against this type of website that puts designers working for free, competing against each other for little gain. Imagine if 99 designers enter a complicated assignment like website design, and with all the work involved, only one person can win and get paid. That’s a lot of designers working very hard for free. I think a site like this was created solely for lazy clients, who’d rather not look through those 99 portfolios and just choose the right designer for their assignment.

I had a logo concept in my mind come to me for the green books campaign which I was started by Eco-Libris and is for a great cause. I knew that over 100 bloggers were participating, (being one of the bloggers) reviewing 100+ green books, and it would be good publicity for me if those bloggers used the logo in their review, and many did. So I put it together, sent it along to Eco-Libris and they liked it and used it immediately. It was definitely worth the effort, for a good cause and the publicity it would draw to my work and in addition, my cause with Mary Jo Rhodes, Frogs Are Green.

Endless Revisions. When I write estimates they always stipulate how many revisions will be included but that never seems real to clients, who send their copy changes over and over. I’ll never understand why clients cannot review their copy carefully before sending it along. Whether we’re working on a print marketing project or a website page, the copy has to be loaded and styled. Don’t they realize we must redo it, if they send a new document? Recently I’ve also seen clients tell you the size has changed after you’re finished. This a complete redesign, but they don’t realize what’s involved. Imagine I have designed a book cover which is horizontal format, and after approved, the client now wants the cover in a vertical format, I must redesign the cover altogether.

All I’m saying is that we deserve the respect that we give to our clients, and I look forward to hearing your stories and/or comments.